Tuesday, September 01, 2009

Gmail...IS DOWN!

Holy Snappin' Turtles! Gmail is down. Google Apps Status September 1, 2009 12:53:00 PM PDT We're aware of a problem with Google Mail affecting a majority of users. The affected users are unable to access Google Mail. We will provide an update by September 1, 2009 1:53:00 PM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. (from the source....)

Ick. A big hassle for me. Can't really complain, since I don't pay anything. But...what a cluster firetruck.

UPDATE: Now Google says: Google Apps Status
September 1, 2009 1:02:00 PM PDT
We are continuing to investigate this issue. We will provide an update by September 1, 2009 2:16:00 PM PDT detailing when we expect to resolve the problem.


Four minutes from now, an update? We'll see....

UPDATE II: LIAR! LIAR! DUDE LOOKS LIKE A LADY! Instead of an update, now Google says.... September 1, 2009 2:13:00 PM PDT
We are continuing to investigate this issue. We will provide an update by September 1, 2009 3:13:00 PM PDT detailing when we expect to resolve the problem.


In other words, no freakin' clue do they have.

UPDATE III: Still no explanation. Here is the NYTimes Blog, on the outage. Here's the timeline, oldest messages at bottom, read up:


5:37 PM
The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.

5:13 PM
We are continuing to investigate this issue. We will provide an update by September 1, 2009 6:13:00 PM UTC-4 detailing when we expect to resolve the problem.
Users can access their email via IMAP or POP. You can find instructions for how to do this here. Also, at this time, Google Apps Sync for Microsoft Outlook (applies only to Google Apps Premier and Edu customers) is not available.

4:02 PM
We are continuing to investigate this issue. We will provide an update by September 1, 2009 5:16:00 PM UTC-4 detailing when we expect to resolve the problem.
Users can access their email via IMAP or POP. You can find instructions for how to do this here.

3:53 PM
We're aware of a problem with Google Mail affecting a majority of users. The affected users are unable to access Google Mail. We will provide an update by September 1, 2009 4:53:00 PM UTC-4 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.

11:18 AM
Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

5 comments:

Anonymous said...

Mike, It works in iGoogle, I think.

jojoko said...

Not for me it isn't.

Shawn said...

backup plan for future reference: set gmail to forward to non-gmail address.

should work when you need it...i think.

Tom said...

A traffic jam "overloaded the system after workers took some Gmail servers offline to perform routine upgrades."

And "IMAP/POP access and mail processing continued to work normally."

POP is what I use normally use. W00t!

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